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PanTerra Networks
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31	ORACLE DATA SHEET TELEPHONY@WORK CALLCENTERANYWHERE QUALITY MONITORING AND RECORDING Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:38:33 Call centre Electronic engineering Oracle Corporation Oracle Database Computing Call-recording software PanTerra Networks Software Computer telephony integration Telephony
32	Key Features Web-Based Reporting with Unlimited Supervisor Views View real-time and historical reports at any time with the 100% web-based interface of N-Focus. Use only a web browser; no installations are needed. There Add to Reading List Source URL: netlert.com Language: English - Date: 2013-02-11 16:45:18 Videotelephony Technology Email Electronics PanTerra Networks Avaya Unified Communications Management Computing Alcatel-Lucent Avaya
33	Web+Center Installation and Configuration Guide Add to Reading List Source URL: helpdesk.inet-sciences.com Language: English - Date: 2009-07-13 22:40:56 Help desk Electronic commerce Collaboration Customer relationship management Technical support Issue tracking system Contact manager Virtual help desk PanTerra Networks Marketing Customer experience management Business
34	Case Study[removed]Fully-Managed Trilingual Call Center for Government Agency - Hong Kong Housing Authority Add to Reading List Source URL: www.pactera.com Language: English - Date: 2013-01-21 20:38:38 Marketing Interactive voice response Business Hong Kong Electronic engineering Customer relationship management PanTerra Networks Call centre Computer telephony integration Telephony
35	Key Features Broaden Access to Call Center Reports A 100% Web-based architecture permits report access from any desktop in your call center, organization, or in the world. All that is required is a Web-browser for fast a Add to Reading List Source URL: netlert.com Language: English - Date: 2013-07-09 10:57:25 Web 2.0 Photo sharing Electronic engineering Technology PanTerra Networks Electronics Microsoft Access Alcatel-Lucent Avaya Videotelephony
36	PDF Document Add to Reading List Source URL: www.rosebudtech.com Language: English - Date: 2012-05-03 17:11:00 Windows Phone Microsoft Office Email Unified messaging PanTerra Networks Windows Live Software Computing Microsoft Office 365
37	Papers on UNIVERGE Software OpenWorX Communications Portal By Katsuhito TAKATSUKI* and Sheryl TEAGUE† The OpenWorX Communications Portal (OCP) is an application to be released in the United States Add to Reading List Source URL: www.nec.com Language: English - Date: 2013-10-21 08:36:35 Electronics Voice-mail Instant messaging Web portal Unified communications PanTerra Networks Computer-mediated communication Videotelephony Computing
38	Data sheet Business ConneCT Employee Improved efficiency and productivity Employee Add to Reading List Source URL: www.nec-businessconnect.com Language: English - Date: 2014-12-15 10:12:41 Teleconferencing Videotelephony Unified communications Presence information Digital Enhanced Cordless Telecommunications Text messaging Voice-mail PanTerra Networks Comparison of VoIP software Computer-mediated communication Electronic engineering Electronics
39	Data sheet BCT Contact Center Enhance Customer Contact UNIVERGE® Business ConneCT, NEC’s versatile all-in-one Unified Communications & Collaboration (UC&C) suite, integrates Add to Reading List Source URL: www.nec-businessconnect.com Language: English - Date: 2014-12-15 10:12:17 Electronics Email Unified messaging Unified communications Voice-mail Instant messaging Revation LinkLive PanTerra Networks Computer-mediated communication Videotelephony Computing
40	W H I TE PAPE R Seven Critical Capabilities to Demand From Your Cloud Contact Center Provider To deliver a world-class customer experience, your contact center must be flexible and reliable, while providing all the tool Add to Reading List Source URL: zipwire.aspect.com Language: English - Date: 2014-11-20 20:18:57 Customer experience management Interactive voice response Salesforce.com Customer experience PanTerra Networks Call centre Cloud computing Marketing Centralized computing

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